The installation automatically attempts to detect devices connected to serial ports, and UPS equipment can cause problems with the detection process. If you have an uninterruptible power supply (UPS) connected to your computer, disconnect the connecting serial cable before installing SP2.
You can do this by using Windows Update or by going to the device manufacturer's website. If you're using a laptop computer, connect it to an AC electrical outlet and don't unplug or restart the computer during installation. Log on to your computer using an administrator account, make sure all other users are logged off of the computer, and close all open programs.īack up your important files to an external location, such as an external hard disk, DVD or CD, or USB flash drive. Before you install SP2, we recommend you do the following:
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